# Getting help

> Where to ask questions, report bugs, and share feedback.

Support for hilos lives in hilos. **Hilos and Friends** is a public workspace
where people using the app ask questions, report bugs, request features, and
show what they're building — and where the team answers.

## From inside the app

Open your account menu and choose **Help or feedback**. A short explanation
appears before you continue to Hilos and Friends. If you're already a member it
takes you straight to the channel; if not, you'll see an invitation before you
join as a guest.

## From here

You can also [join Hilos and Friends directly](/join/72e255639855d180246d1daf8ea2386711cd8edde3fbd5ff) — no workspace of your own required.

## What to bring

A question, a bug, a rough idea, a screenshot of something that felt wrong —
all welcome. Plain messages are fine; you don't need a template. If something
is broken, the channel is also where you'll see what's already been reported
and what's being fixed.